Customer Support

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” background_color=”#EC1C24″ custom_padding_tablet=”” custom_padding_phone=”20px||30px||false|false” box_shadow_style=”preset7″ box_shadow_horizontal=”0px” global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” custom_css_main_element=”margin: auto;” global_colors_info=”{}”][et_pb_image src=”https://www.watermark.ie/wp-content/uploads/2021/02/customer-service.png” title_text=”customer service” _builder_version=”4.16″ _module_preset=”default” width=”80%” width_tablet=”40%” width_phone=”60%” width_last_edited=”on|phone” custom_margin_tablet=”||30px||false|false” custom_margin_phone=”” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][/et_pb_image][/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#FFFFFF” link_font=”|700|||||||” link_text_color=”#FFFFFF” header_4_font=”|600|||||||” header_4_text_color=”#FFFFFF” header_4_line_height=”1.7em” global_colors_info=”{}”]

We offer a personalised tailored approach to allow you get the most out of your coffee experience; our dedicated team is here to give the best advice on coffee machines and coffee blends that will suit your business.

We work with your staff to ensure coffee is served correctly, consistently and efficiently so that you are getting the most from every cup.

Drop us a line info@watermark.ie or call us 01 4666304 for a chat on how we can improve your coffee.

And if you’d like to arrange a coffee machine demonstration or coffee tasting, please let us know.

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin_tablet=”” custom_margin_phone=”0px||||false|false” custom_margin_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#58595B” header_2_font=”|600|||||||” header_2_text_align=”left” header_2_text_color=”#EC1C24″ header_2_font_size=”28px” header_2_line_height=”1.7em” custom_margin_tablet=”” custom_margin_phone=”-20px||||false|false” custom_margin_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”22px” header_2_font_size_last_edited=”on|phone” header_2_line_height_tablet=”” header_2_line_height_phone=”1.7em” header_2_line_height_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]

Aftersales support

We have a team of service engineers that operate throughout Ireland servicing coffee machines. To get the most out of our service:[/et_pb_text][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.16″ _module_preset=”default” border_width_top=”2px” border_color_top=”#EC1C24″ border_width_right=”2px” border_color_right=”#EC1C24″ border_width_bottom=”2px” border_color_bottom=”#EC1C24″ border_width_left=”2px” border_color_left=”#EC1C24″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|700|||||||” text_font_size=”12px” text_line_height=”1.6em” global_colors_info=”{}”]

Look at our web training videos that show you how to use and clean your coffee machine or coffee bean grinder.

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”|15px||20px|false|false” custom_padding_tablet=”” custom_padding_phone=”|10px||10px|false|false” custom_padding_last_edited=”on|phone” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_text_color=”#969696″ text_font_size=”16px” custom_margin=”||10px||false|false” global_colors_info=”{}”]

HOW TO TUTORIALS:

[/et_pb_text][et_pb_button button_url=”https://www.youtube.com/watch?v=i6VmtmB9JLQ&ab_channel=WatermarkCoffeeTechnology” url_new_window=”on” button_text=”La Radiosa cleaning ” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#969696″ button_border_width=”0px” button_border_radius=”1px” button_font=”|600|||||||” custom_margin=”||5px||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}”][/et_pb_button][et_pb_button button_url=”https://www.youtube.com/watch?v=6R-hqi3-62A&ab_channel=WatermarkCoffeeTechnology” url_new_window=”on” button_text=”Gaggia Concetto cleaning” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#969696″ button_border_width=”0px” button_border_radius=”1px” button_font=”|600|||||||” custom_margin=”||5px||false|false” button_text_size_tablet=”” button_text_size_phone=”16px” button_text_size_last_edited=”on|phone” custom_css_main_element=”width: 100%;” global_colors_info=”{}”][/et_pb_button][et_pb_button button_url=”https://www.youtube.com/watch?v=9CwHE5O81O0&ab_channel=WatermarkCoffeeTechnology” url_new_window=”on” button_text=”Gaggia Decisa cleaning” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#969696″ button_border_width=”0px” button_border_radius=”1px” button_font=”|600|||||||” custom_margin=”||5px||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}”][/et_pb_button][et_pb_button button_url=”https://www.youtube.com/watch?v=xkC8odL824I&ab_channel=WatermarkCoffeeTechnology” url_new_window=”on” button_text=”LaCimbali M26 cleaning” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#969696″ button_border_width=”0px” button_border_radius=”1px” button_font=”|600|||||||” custom_margin=”||5px||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}”][/et_pb_button][et_pb_button button_url=”https://www.youtube.com/watch?v=mpq_khc0HRM&ab_channel=WatermarkCoffeeTechnology” button_text=”Gaggia La Giusta cleaning” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#969696″ button_border_width=”0px” button_border_radius=”1px” button_font=”|600|||||||” custom_margin=”||5px||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}”][/et_pb_button][et_pb_button button_url=”https://www.youtube.com/watch?v=KoMv1KWkTgI&ab_channel=WatermarkCoffeeTechnology” url_new_window=”on” button_text=”Adjusting the Eureka Olympus Grinder ” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#969696″ button_border_width=”0px” button_border_radius=”1px” button_font=”|600|||||||” custom_margin=”||5px||false|false” custom_css_main_element=”width: 100%;” global_colors_info=”{}”][/et_pb_button][et_pb_button button_url=”https://www.youtube.com/watch?v=hDR1dvxn3yM” url_new_window=”on” button_text=”Gaggia La Brillante cleaning” _builder_version=”4.21.0″ _module_preset=”default” custom_button=”on” button_text_size=”16px” button_text_color=”#FFFFFF” button_bg_color=”#969696″ button_border_width=”0px” button_border_radius=”1px” button_font=”|600|||||||” custom_margin=”||5px||false|false” hover_enabled=”0″ custom_css_main_element=”width: 100%;” global_colors_info=”{}” sticky_enabled=”0″][/et_pb_button][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”30px||30px||true|false” border_width_right=”2px” border_color_right=”#EC1C24″ border_width_bottom=”2px” border_color_bottom=”#EC1C24″ border_width_left=”2px” border_color_left=”#EC1C24″ global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#58595B” text_font_size=”12px” text_line_height=”1.6em” link_font=”|600|||||||” link_text_color=”#EC1C24″ global_colors_info=”{}”]

Call us on 01 4666304 to discuss an issue or ask advice with our coffee machine experts.

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”30px||30px||true|false” border_width_right=”2px” border_color_right=”#EC1C24″ border_width_bottom=”2px” border_color_bottom=”#EC1C24″ border_color_left=”#EC1C24″ border_width_left_tablet=”2px” border_width_left_phone=”” border_width_left_last_edited=”on|tablet” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font=”|700|||||||” text_font_size=”12px” text_line_height=”1.6em” global_colors_info=”{}”]

Log a preventative maintenance call or log a service request to resolve a specific issue

[/et_pb_text][/et_pb_column][/et_pb_row][/et_pb_section]